Cancellation Plicy

Please note the below charges are our Ajwaa Al Sahraa cancellation charges. In addition to that the service provider like airlines, hotels will be having their cancellation charges and it varies for each products. Those charges will be mentioned in the respective booking processes

ITEMS

ACTION

CHARGES

Air Tickets

Refund

AED 150 per ticket

Amendment

AED 100 per ticket

Hotels

Refund

AED 150

Amendment

AED 100

All other Products

Refund

AED 50

Amendment

AED 50

Packages

Refund

AED 150 per each service component in the package

Amendment

AED 100 for flight and hotel in the package and AED 50 for other products.

During peak periods (i.e. special events, public holidays, exhibitions, etc.) cancellation policies may differ to the above. Special cancellation policies are applicable for all
destinations for Christmas and New Year periods. The same will be advised at the time of reservation.


There may be certain airlines, hotels, tours, cruises and packages were the cancellation policy and applicable charges may differ from those described above. Any change in the cancellation policy and/or charges will be advised to the Customer at the time of reservation.